I like the spa, I really do, one of the cleaner newer spa around. I really like the fact that all rooms have showers. But, I texted the other day asking who was working, I got a bunch of incoherent responses, no name just a bunch of random messages. When I asked for names again, the responses were "don't know how to answer" "book an appointment". I don't know about the general consensus here, I don't book appointments when the spa wouldn't answer my questions. I am also not going to waste my time driving all the way down there to try a random walk-in either. The girls doing the massages may be awesome but they really need someone good to handle the front of the house. At a minimum, someone who can answer English texts properly.